The Daily Duff

WE’RE HIRING!

Alice

By  Alice
20th May 2021

Nelly Duff is looking for two friendly, well-organised people to join our lovely team!

 

 

Framing Assistant

One of the most important departments of the Columbia Road gallery, along with day to day sales and general gallery tasks, the Framing Assistant will oversee all framing administration between the gallery and the workshop, and customer service management relating to frames. This role would suit a candidate looking to further their career in the gallery sector who is motivated by craftsmanship, sales and proficient at administration.

 

Overview of role: 

  • Framing Design & Innovation
  • Social media documenting of the dpeartment
  • Managing the administration and dispatch of all artworks to our framing workshop.
  • Being the first point of contact with our framing workshop.
  • Ensuring all frames are completed within a timely manner and are in perfect condition on arrival.
  • Managing frame storage between the gallery and our off-site storage facility for both customer and gallery artworks.
  • Ensuring the correct logging of orders/frames in our online system.
  • Financial maintenance of the department, including checking invoices against retail prices and regularly auditing the department to ensure profitability and looking for areas where we can increase revenue.
  • Use our CRM system to deal with customer enquiries, generally relating to framing but will partake in the shared responsibility of responding to general customer sales enquiries.
  • Carry out their tasks alongside the day to day running of the gallery and carrying out general customer sales.
  • Ensuring the gallery has the correct level of packing materials/office supplies etc, the framing assistant will take responsibility for ordering the above.

 

The ideal candidate will:

  • Have experience using excel, google sheets etc to manage high volumes of data.
  • Be motivated by improving the financial viability of their department, as well as using their organisational skills to ensure it’s run smoothly.
  • Be adept at multi-tasking and managing their inbox efficiently.
  • Have experience with customer facing roles and CRM systems.
  • Have a strong interest in the contemporary / urban arts.
  • Have ambition to pursue a career in gallery administration/management.
  • Be able to work at least one weekend day every week and be flexible with your schedule to allow for occasional late openings etc.
  • Have experience with framing consultations. (Preferred but non-essential, we will provide training)

Terms of employment:

  • Position offered at London Living Wage with potential to increase pending a 6-month probation period and performance review. We also have a yearly bonus structure in place as well as some other exciting staff benefits!
  • 5 days a week, 9am-6pm on weekdays with one weekend day every week

 

To apply for this role, please contact [email protected] with your cover letter and CV.

Deadline for applications:  18.06.2021

Stock & E-commerce Assistant
East London’s original urban art gallery Nelly Duff is looking for a friendly, well-organised stock and e-commerce assistant to join our lovely team!
Following the exciting development of our website and expansion of the e-commerce side of the gallery, we’re looking for a new team member to progress this side of the business and ensure the efficient stock management of our artworks online and in store. This position will have a direct hand in onboarding new artworks as well as working with the Communications Manager to progress the development of our online gallery.
Overview of role: 
  • Weekly onboarding new stock via our CMS and ensuring it’s safe storage.
  • Ordering in new stock/refreshing current stock while working within set budgets.
  • Managing the stock levels and storage of artworks both physically and online.
  • Overseeing the smooth running of our weekly releases.
  • Working with the Communications Manager and production team to creatively refresh our online stock presentation and keep it moving.
  • Progressing our current stock take system.
  • Carrying out sales alongside more general gallery tasks.
The ideal candidate will:
  • Have experience with customer facing roles and CRM systems.
  • Be motivated by improving the financial viability of their department, as well as using their organisational skills to ensure it’s run smoothly.
  • Be adept at multi-tasking and managing their inbox efficiently.
  • Have a strong interest in the contemporary / urban arts.
  • Have ambition to pursue a career in gallery administration/management.
  • Be able to work at least one weekend day every week and be flexible with your schedule to allow for occasional late openings etc.
  • Have previous experience in an e-commerce focused role.
Terms of employment:
  • Position offered at London Living Wage with potential to increase pending a 6-month probation period and performance review.
  • 5 days a week, 9am-6pm on weekdays with one weekend day every week

 

 

To apply for this role, please contact [email protected] with your cover letter and CV.

Deadline for applications:  25.06.2021