- Why won’t the site let me add a print to my basket?
- What is your framing timescale?
- I haven’t made up my mind yet, can I reserve an artwork?
- The print I want is out of stock, will you get more?
- I’m an artist and would love to work with Nelly Duff, can I show you my work?
- I ordered some prints online, how long will they take to get to me?
- I never received a confirmation email, did my order go through?
- I am looking to sell some artwork that I bought from Nelly Duff previously/by artists Nelly Duff is interested in, do you buy individual works?
- I have a Banksy that I would like to sell, where do I start, and can you do it for me?
- I want a print but it says that the last one is framed in the gallery, can I buy the print without the frame?
- Can you ship framed works?
- What do you mean when you say a print is an A/P, P/P or Handfinished?
- Do the prices of your artworks and frames include VAT?
- Can I get a discount on my piece of art?
- I am an artist, how can I submit my own artwork?
- Do you ship framed artworks?
- What sort of framing do you offer?
- Do you charge VAT?
- How will my artwork be shipped?
- Can I claim VAT back on my purchases?
- How do I know that I’m buying a genuine Banksy?
- Will I receive a certificate of authenticity with my artwork?
FAQs
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Contact a member of staff
Address
156 Columbia Road
London
E2 7RG
Opening Hours
- Mon - Fri9am - 6pm
- Thurs9am - 8pm
- Sat11am - 6pm
- Sun9am - 5pm
- Bank Holidays10am - 5pm
- Christmas Eve9am - 4pm
Thursday Lates
- Every Thursday we are open late until 8pm. Come by for a beer and say hello! Keep an eye out for special Thursday evening events.